Cookie Policy

Last updated: January 2026

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how Navitec Ltd uses cookies and similar technologies on our website at navitecai.com.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie NamePurposeDuration
Session cookiesSession management and securitySession

2.2 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and chat session state.

Tidio Chat Cookies

Cookie NamePurposeDuration
tidio_stateRemembers chat widget state (open/closed)Persistent
tidio_sessionMaintains chat session continuitySession

Provider: Tidio LLC (EU-based)

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

HubSpot Analytics Cookies

Cookie NamePurposeDuration
__hsscSession tracking and analytics30 minutes
__hssrcSession restart detectionSession
__hstcVisitor tracking and analytics13 months
hubspotutkVisitor identity tracking13 months

Provider: HubSpot, Inc. (US-based, EU Standard Contractual Clauses apply)

3. Third-Party Cookies

Some cookies on our website are set by third-party services. We use the following third-party services that may set cookies:

HubSpot

Purpose: Website analytics and visitor tracking

Privacy Policy: https://legal.hubspot.com/privacy-policy

Opt-out: https://legal.hubspot.com/privacy-policy#tracking

Tidio

Purpose: Live chat functionality and support

Privacy Policy: https://www.tidio.com/privacy-policy/

4. How to Manage Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and parts of our website may no longer be fully accessible.

4.1 Browser Settings

Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. You can usually find these settings in the "Options" or "Preferences" menu of your browser.

Here are links to cookie management instructions for popular browsers:

4.2 Third-Party Opt-Out Tools

You can opt out of certain third-party cookies through the following services:

5. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

  • The chat widget may not remember your preferences or conversation history
  • We may not be able to remember your settings across visits
  • Some interactive features may not work as intended
  • We won't be able to improve our website based on usage analytics

6. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. At this time, our website does not respond to Do Not Track browser signals or mechanisms. We recommend using the browser settings and opt-out tools described above to manage cookies and tracking.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

8. More Information

For more information about how we process your personal data, please see our Privacy Policy.

If you have questions about our use of cookies, please contact us:

Email: privacy@navitecai.com

Post: Navitec Ltd, 86-90 Paul Street, London EC2A 4NE

Company Number: 16885355

9. Additional Resources

For more information about cookies and how they work, visit: