Cookie Policy
Last updated: January 2026
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how Navitec Ltd uses cookies and similar technologies on our website at navitecai.com.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| Session cookies | Session management and security | Session |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and chat session state.
Tidio Chat Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| tidio_state | Remembers chat widget state (open/closed) | Persistent |
| tidio_session | Maintains chat session continuity | Session |
Provider: Tidio LLC (EU-based)
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
HubSpot Analytics Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| __hssc | Session tracking and analytics | 30 minutes |
| __hssrc | Session restart detection | Session |
| __hstc | Visitor tracking and analytics | 13 months |
| hubspotutk | Visitor identity tracking | 13 months |
Provider: HubSpot, Inc. (US-based, EU Standard Contractual Clauses apply)
3. Third-Party Cookies
Some cookies on our website are set by third-party services. We use the following third-party services that may set cookies:
HubSpot
Purpose: Website analytics and visitor tracking
Privacy Policy: https://legal.hubspot.com/privacy-policy
Tidio
Purpose: Live chat functionality and support
Privacy Policy: https://www.tidio.com/privacy-policy/
4. How to Manage Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and parts of our website may no longer be fully accessible.
4.1 Browser Settings
Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. You can usually find these settings in the "Options" or "Preferences" menu of your browser.
Here are links to cookie management instructions for popular browsers:
4.2 Third-Party Opt-Out Tools
You can opt out of certain third-party cookies through the following services:
5. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly:
- The chat widget may not remember your preferences or conversation history
- We may not be able to remember your settings across visits
- Some interactive features may not work as intended
- We won't be able to improve our website based on usage analytics
6. Do Not Track Signals
Some browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. At this time, our website does not respond to Do Not Track browser signals or mechanisms. We recommend using the browser settings and opt-out tools described above to manage cookies and tracking.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
8. More Information
For more information about how we process your personal data, please see our Privacy Policy.
If you have questions about our use of cookies, please contact us:
Email: privacy@navitecai.com
Post: Navitec Ltd, 86-90 Paul Street, London EC2A 4NE
Company Number: 16885355
9. Additional Resources
For more information about cookies and how they work, visit: